Was watching TV when suddenly the fireTV logo came on and wont boot up. If still issues possibility support has been withdrawn though previous information was that it was compatible with 2013 sets (which your model is), https://www.digitalspy.com/tech/a484525/stv-player-now-available-on-samsung-smart-tv/ Help guide herehttps://support.stv.tv/support/solutions/articles/2000007702-which-platforms-are-supported-by-stv-pl 17-06-2022 We have two more in the household and they work fine! Im sitting here staring at a tv that looks like its off! ad-blocking logo with the letters ABP in either your address bar of your web browser or at the foot We are independently owned and the opinions expressed here are our own. Youre the only one who gave any info on how to fix! Whats all that you replaced? Me too!! Other apps do update. Yup, same here. Brad Stephenson is a freelance tech and geek culture writer with 12+ years' experience. Its also a good idea to try a different HDMI port on your TV if there are multiple. The other, doesnt respond 80% of the time. My Firestick is 2.5 yrs old and it just started cutting out right in the middle of watching something in YouTube and Prime Video. Have replaced batteries tried rebooting etc, but cannot even get the menu to restore factory settings. NONE of the recommended fixes have worked. me too today! This can be found at the bottom of the my Fire TV tab of the settings and will completely reset the Amazon Fire Stick. Have you had many issues with your Fire TV Stick? Same thing. Not consenting or withdrawing consent, may adversely affect certain features and functions. Ive got a blue screen with no signal despite the correct HDMI input. I have 2 firesticks. You can try restarting your WiFi router as well. See all 16 articles. If you need assistance, please feel free to follow our guide on setting up an Amazon Fire TV Stick for the first time. 08:07 PM Online Storage or Online Backup: What's The Difference? Treat it like a hard drive. If this doesnt do anything, make sure your remotes batteries are fresh since the Bluetooth connection that the Alexa remote uses takes a bit more power than a standard remote would. Is this true??? I have had issues since 9 am cst this morning. . On your hunt for a new TV, you've probably read up on QLED and OLED technology, but what about laser TVs? Here are some of the best solutions listed, from easiest and quickest to more complex and time-consuming. Was this answer helpful? If you have a device that supports Chromecast or AirPlay then the mobile apps can use this to cast to bigger TVs. Just launch. Even tried deleting apps and clearing cashes. Be sure you're close enough to the TV and there are no obstructions. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. This cleans up the temporary files stored on its storage and helps you start afresh. There are several solutions for all the common reasons a Fire Stick won't work, including black screen problems, no signal issues, and media not loading problems. so the stick is pretty much useless. Pretty frustrating, can anyone help please? I did all the items listed on site. Hope this works for you! Just moved fire stick and tv across the hall, from one room to another. Delete the Fire Stick app and reinstall it. I tried everything and still get only the logo. You have now set up an STV player account and youre signed in; enter the unique 5 digit code that is displayed on your TV screen into the website then click Continue. One, that is within feet of the modem often says cant connect to wifi. It works fine, I only do not understand the battery drain. May change to ROKU. However, any affiliate earnings do not affect how we review services. Mine did the same thing, spent an hour or so with tech on line. Search our help centre for help with out web site, Mobile apps or TV apps. . You can watch the video or follow the instructions below: The STV Player app already installed on your smart TV. Lets look at some solutions to common problems so that you can quickly get your Fire TV Stick back in working order. Thank you thank you thank you!!! Thats my issue as well. What is wrong. If you continue to use our Services without changing your settings, we'll assume you're ok with this. Changed batteries in the remote still nothing. There will be a confirmation screen on the website and youll be automatically signed into the STV Player on your TV. 11-01-2022 Step 2: If your Wi-Fi network doesnt appear at all, make sure that your Fire TV Stick is in range and that other devices arent having the same issue. Ive done everything and nothing is working. My fire stick has quit working. Using a third-party power adapter might not give the Firestick enough power, or it could have irregular power delivery, either of which could result in apps crashing or the device freezing up. Im not even sure where to go to fix this issue. Step 1: Navigate to the Fire TV Stick Settings menu and select 'My Fire TV' option. Tried everything above, not working. How do you factory reset the firestick? This, too is a new development. Its brand new, the previous one also did the same thing, Amazon offered 15% discount. Hi Rachel, our STV Player+ service is not currently available on Firestick - it is on Mobiles, Tablets, Web, Roku, Now, Samsung TVs, Sky Glass and Apple TV currently. Siftware T-MSMDUEC 1372.2, B6970101/070204, BT-S, 13-01-2021 10:30 AM If nothing else works, a factory reset will completely wipe the device but fixes many issues. - last edited If this doesnt happen and the device doesnt reboot, make sure the batteries in your Fire Stick remote are fresh. Once the device is set up, check to see if your problem has been solved. Open a different app. * Windows devices that do not support Wireless Display (WiDi) The next morning it would only give a blank screen. Tried literally everything. I have the same issue. Hi Chris, just tried that but that update is not available and after running the check says the software version I quoted was the up to date version? Step 2: If the issue continues, be sure the power source you are using is strong enough to power the Fire TV, and give the device 25 minutes to get itself unstuck from the logo screen. Digital Trends Media Group may earn a commission when you buy through links on our sites. I really have a bitter sweet relationship with the firestick. User your remote control to navigate the selection cursor all the way left until you reach the gear icon (settings) and select it. Frustrating! TV thinks my Roku is an Apple TV - how to change? If your TV isn't up to date, you'll be able to download the latest software version, which could restore your . I want a refund! It really is a great product. Home page takes forever to load and once it does, the apps wont load after you select them. It seems there are a flurry of the same problems just now. The home screen never loads. If you are not receiving newsletters, please check your spam folder. It was working well two days ago. postcode and select your marketing preferenceand then click join STV. If both devices restart and the Firestick still doesnt connect with the WiFi properly, then go into the Network page of the settings of your Firestick and press the menu button (the one with three horizontal lines) to forget your network. 03:13 PM Step 3: If you are using an HDMI cable or extender, try connecting the Fire TV Stick directly to the TV to see if it may be causing the issue. No matter what your favorite media streaming service might be, youll need a way of getting the latest episode of The Umbrella Academy or The Boysto your television. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 2007-2023 Cloudwards.net - We are a professional review site that receives compensation from the companies whose products we review. My Fire stick has no sound after I switch from a TV app station to local antenna though the Amazon Recast. I tried new firesticks & remotes & batteries The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. Help? Two Fire stick lite not one works. If your Fire Stick is not connecting to the internet while using a specific app, switch to another app to see if the problem is app-specific. Power adapters and surge protectors can affect the stability of media devices such as streaming sticks. Should I not buy movies? From there, click the 'Settings' icon followed by 'All Settings'. Frustrating. If the video keeps buffering, first reboot your device. Next, click 'General' and scroll down to 'About This TV', then 'Check For Updates'. When I finally get into settings, it boots me out of any app I open without even attempting to open it. It lets hearing implant users hear a variety of audio content. If your Firestick is only showing a blank screen, then the first thing to try is restarting the device. Ive changed batteries, tried the select/ play button. QE49Q80TATXXU Software is up to date, 11-02-2022 That was over 2 hrs ago. ) in. Step 1: Long-press on the FireStick home button and go to Settings. Mine started this same thing yesterday. Im sick of both of them. First, you can uninstall and reinstall the app; then, try restarting the device. 13-01-2021 Not sure what to do now. Nothing. What Causes Amazon Fire Stick Loading Problems? Then did all of the above nothing worked. I just bought a new fire stick after my previous one died after several years and after a month it is already jumping from program to program, never completing shows. Reset the Fire Stick. Check the Fire Stick remotes batteries. This is now my 3rd broken firestick in about 6ish years. When I was able to get in I removed some apps but still it reset again. 17-06-2022 While you're on the main screen, select the Settings option at the top. This is not an Amazon problem. Did EVERYTHING in this article, nada. Amazon Firestick Not Working: 2023 Troubleshooting. They dont have complete knowledge. It helps if I restart fire stick thru settings, but now Im having to do every e evening. If you can't access the Settings menu, hold the Back and Right buttons on your Fire Stick remote for about 10 seconds to bring up the reset screen.