So you sit in a nice waiting area & the therapist calls your name & you go to a room for your treatment, which was lovely, just a young girl, but she was good. Went in the shower the fixing came completely off. Here at Ragdale Hall Spa, our dedicated team of 520+ employees, stretching across 25 departments, are those who make our exceptional reputation possible. The food in the. Changing rooms were lovely especially on the last day when we checked out of our room we could still have a shower later on and everything we needed was there.All food was lovely although they probably cater more for vegetarians and vegans, but that wasnt a problem. The thermal spa section is cold walking around. Ragdale Hall Hotel & Accommodation . They had obviously been turned down due to the current situation, however they have also increased their prices quite a lot. I want to categorically state that the Hall has not turned down the temperatures of our pools. Book your escape today. Reviewed 1 March 2022. I attended Raqdgale Hall today 29/11/22 on a day package (Harmony Day) with a friend. We wont be booking again. People like us will simply just go else where. Please see our partners for more details. All the pools were warm and the outdoor ones were like walking into a bath. Large groups will have the campus to themselves, while smaller groups may share common facilities like kitchens and the communal dinner. View all. It was destroyed by fire (date unknown). I hadnt been for 17 years and after reading the reviews I was a bit worried - but there was nothing to worry about everything was perfect for a 3 night break. Our team checks each review posted on the site disputed by our community as not meeting our. Ragdale Village, Melton Mowbray LE14 3PB England, Lock in the lowest price from these sites, Given a spa day voucher for Xmas Absolutely no flexibility on the meal choice - can't even upgrade and pay for a meal rather than something we don't like - they would rather it went in the bin Seems like the recent reviews are right about poor customer service Disappointed - would never visit again Want a refund for voucher but no one reply's to emails. But then to my HORROR a tampon was resting on the headrests !! Uncover why Ragdale Hall Spa is the best company for you. Usual breakfast to the room was good as ever. You can bring your own robe. There are similar hotels available. He accepted that there was unusual odour in the room but not an overpowering one ( I disagree). I have been a few times before and also previously been a country club member, I'm so pleased to say that Ragdale is as fantastic as ever. Yes, guests often enjoy the park view available here. I decided to buy 2 of my children and there other halves Vouchers for Christmas so they could experience the relaxation and sheer enjoyment of Ragdale for 2 days. Our Adapted Bedroom (Room 59) has been designed with wheelchair users in mind offering plenty of space to unwind, with an accessible wet-room shower and adaptations, such as handrails and pull cords. The steam rooms smell like standing water and not pleasant. Search Ms excel jobs in Grantham, England with company ratings & salaries. Beauty Therapist. Contact accommodation for availability. Ragdale did not reply to any of my emails and phone calls about this serious blunder. The therapist gave a fab massage. With rolling countryside views and a small garden. No orange. I last visited around 6 years ago and it was beautiful! The windows were open when I arrived & I opened them even further but still the smell persisted. Location 4.6. Sadly, I wish we hadnt bothered.On several occasions prior to arrival, we had tried telephoning and emailing to add an evening meal onto our spa experience. I was particularly pleased to read your comment on the team and the fact they do go above and beyond to make stays as special as possible. I highly recommended a visit to Ragdale for anyone wanting a relaxing stay with damn good food and service. Ask nicolabZ2098OU about Ragdale Hall Spa. (I was shivering at one point). But then to my HORROR a tampon was resting on the headrests !! Thank you for your post. Cleanliness. Disappointing. It was very slippy! Ragdale need to assess what they are charging for the level of rooms and facilities offered and do some kind of bench-marking exercise, there are some fantastic spas in the midlands that offer much better facilities and rooms. And lunchtime was good too. It is set in beautiful countryside, it has a homely feel and bedrooms are very comfortable. The staff looked stressed, overworked, and scruffy with their shirts hanging out. I have no complaints whatsoever. On the plus side its was great to be there and funny how its the small things that make ragdale great - so parking the car is a great start to a lovely weekend . Please contact marita@ragdale.org or call 847.234.1063 x 21 for more information. I gave some dates in November & December when I was free.To date I have not had any response to this email - not even the courtesy of an acknowledgement.How Ragdale has declined in standards over the last few years which I think is borne out by a number of other reviews.I would say that on my arrival in September the porter & reception staff were very welcoming. Perfection. Come for an overnight stay and enjoy a luxurious treatment, explore our extensive facilities, and have all meals and accommodation on us . I have no complaints whatsoever. Brett Hercock, General Manager at Ragdale Hall Spa, responded to this review. Things dont always go to plan but the staff are more than willing to assist and if possible resolve any issue very quickly. Would 100% recommend one of the best spas weve visited. We didnt even get our dessert as it took so long we left. I will certainly be back! they are so supportive and are always there when you need them. Leicestershire 1,975 reviews. Seconds, minutes, hours, days, gone before we can even count them. Unfortunately, the business has and continues to be impacted in many areas by increasing costs and unfortunately some of these costs are passed on in the prices paid by guests. I attended Raqdgale Hall today 29/11/22 on a day package (Harmony Day) with a friend. Double or twin Classics offer a little of everything you would expect from a Ragdale room but may have a limited view of the grounds. I've been to Ragdale Hall a few times now for various occasions: my mum's birthday, my own birthday, as a romantic weekend with my partner, and as a girls' weekend with a few female friends. I have been visiting Ragdale for 20 years and felt I had to write a fair review. We ended up calling someone over. Will never come back and will encourage people not to go here. July 7. We found the bed a little hard this time and within 45mins of mentioning it to the staff someone went to the room and put a lovely topper on which solved. The cocktails in there were nice and so was the service, if a little slow.Then we went to dinner, which was absolutely dreadful. I was particularly pleased to read your comment on the team and the fact they do go above and beyond to make stays as special as possible. When we were there all the pools etc were hot but can totally appreciate it must cost loads to heat so if you have to close an outside thing like the lazy river I think thats better than making everything a bit worse or unaffordable . Yes some staff are young but it is great to see them being guided by their experienced colleagues, all performed in a friendly way just as I would expect in a relaxation resort. Wouldnt allow them to re-book it. The food was poor and the service was worse. We booked a 2 night, midweek stay in November 2022. This includes personalising content and advertising. I have been coming to Ragdale most years since 2006; approximately 19 visits.On entering my room ( Room 7 ) I was met with a very strong chemically" smell which was most unpleasant. Everyone is entitled to an opinion but some of the latest are ridiculous. We dont always get everything perfect but we work exceptionally hard to give every single guest that arrives at the Hall a memorable experience.Thanks again for posting. Lovely. Breakfast and Lunch were fine.For the money its not worth paying the extra its a mid range spa and not too end as advertised. 4.5 1,975 reviews. Bed was comfy and I slept well on my 2 night break. We stayed for less than 1.5 hours. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Resorts near The Sir John Moore Foundation, Appleby Magna on Tripadvisor: Find 2,787 traveller reviews, 288 candid photos, and prices for resorts near The Sir John Moore Foundation in Appleby Magna, England. A bit of constructive criticism here.This was a let down as our last years spa day was to Aqua Sana & they take you to a lounging area & make you a cup of camomile tea after your massage & lie you under a blanket on a lounger, here I felt abandoned & they were onto next body immediately. We stayed for less than 1.5 hours. The therapist gave a fab massage. #3 of 5 hotels in Melton Mowbray. It might not be perfect but, for me over these last 30-odd years, it has become somewhere I love to be. Food is fantastic, with plenty of choice and the addition of extra food and beverage outlets over the years has further enhanced an overnight stay. fishy, but I can cope with that. You can save up to 35% on a blissful two-night spa break this year, plus you'll receive a Clarins gift, worth over 35. Service 4.6. They have lots of time time to email when recruiting visitors () but not when they have made a mistake. Then for main course i had tofu which was meant to have an orange sauce, it was dry and tasteless.My partner had the orange duck, again no flavour, dry and tough. All the facilities were fully open, the breakfasts perfect served in the rooms after a swim, lunch was a huge selection of hot and cold treats , I would challenge anyone not to find food to . Overflowing towel bins and used face masks also left on the side.Many external visitors came to observe the facilities during our spa session, in turn meaning youre being observed half dressed. Visited Ragdale for the first time with my best friend. After a fabulous (overpriced) afternoon/evening visit, I was given normal bread when I am Coeliac, and cannot even share butter in case of cross contamination. Duty Manager, explained that no other accommodation was available. They are delightful and friendly. We ended up calling someone over. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Apply to 76 Caravan city jobs available and hiring now in Oxford. When it eventually arrived, it was served warm.If wed paid 10 for a local chain pub meal, the above communication and service issues would seem trivia but you expect a certain level of service, when youve paid a lot of money for a days experience. The present can never really be measured, but it can be valued. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Service was not even 3 star, water spilled over table. Breakfast in room. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We were delighted to experience a five star break . Bed was comfy and I slept well on my 2 night break. Sauna and steam rooms were lovely. I just love this place and am already planning my next visit. Lamb, pork loin and beef delicious, with proper vegetables . I paid extra for a fillet steak one night which was delicious. The spa has quite a cult following; you'll find good quality, well-priced treatments delivered by people who really know their stuff. We use cookies to understand how you like to use our site and to improve your experience. Well take care of everything mouth-watering meals, indulgent treatments and peaceful pools so you can make the most of your time here. Ragdale Hall, located in the rolling Leicestershire countryside, combines state-of-the-art facilities with the charm of traditional Victorian architecture to create one of the most luxurious and relaxing health spas in the country. Treatment Bookings. It was grubby and I didnt even want to get in the pool. Accommodation. There are some 1 star reviews on Ragdale. Breakfast in room lovely but due to size of the room had to sit on the bed so not very comfortable. Melton Mowbray (20) Company. Whether youre joining us for a few days or for a longer break, youll feel the weight lift from your shoulders from the moment you arrive. Ragdale Village However, it did not suit the other members of my group, who were actually shivering at times and barely used the water facilities. An oil diffuser which had been placed in the room did not mask the smell. Ragdale has changed a lot since I had last been, but I cant complain about anything. 67 reviews from Ragdale Hall Spa employees about Ragdale Hall Spa culture, salaries, benefits, work-life balance, management, job security, and more. Everyone was friendly so overall I cant fault the place and will definitely be back in the future. Chris, Duty Manager, explained that no other accommodation was available. We come here yearly and its such a fantastic relaxing retreat! On arrival we were met by a lovely man given coffee, and a guided tour by a therapist, the place looks lovely. It is set in beautiful countryside, it has a homely feel and bedrooms are very comfortable. Booking was not brilliant but that was not their fault. Tripadvisor performs checks on reviews. This is the email I sent to Mr Hercock, the General Manager, on 19 September"I arrived yesterday about 2.30 pm looking forward to my 4 night stay. Applications are juried annually by the Ragdale Curatorial Board. as standards have generally slipped but Ragdale continues to charge top prices. Same person lead the classes - think her name was Kelsey. Cleanliness. Cleanliness 4.7. They turn up in their coats and just stand around you. (This should have been 34 degrees). This one-night break is perfect, Make a spa break even more special with a Ragdale Hall Spa voucher, Treat a loved one to this luxurious hand cream trio from Ragdale Hall, Bring the magic of Ragdale home with our gorgeous range of Ragdale gifts, Ragdale Hall Spa As a result I was unable to stay and therefore had to return home which was very upsetting as I had been looking forward to the break at Ragdale.I will be interested in your comments. Got changed into dry underwear & went for our relax & revive treatment. We have stayed for varying lengths of time, from 2 - 5 nights, and would recommend you stay for 5 nights at least once as if gives you plenty of time to relax. As well as an extensive range of employee benefits, our salary structure is competitive and dependant on level and experience. Review tags are currently only available for English language reviews. Leicester +1 location. Ruth especially is a friendly and familiar face. Full-time +3. I think for that price for 2 days it should be excellent and a couple of other issues, one with room and other with room temperature. I was there with one of my daughter in July and apart from the fact they had quite clearly turned the heating of the pools down, which we considered understandable given the climate at the time. Choose between two fantastic offers at our favourite spa hotel in Leicestershire. Probably not? I didnt remember her name but she was good and very professional.