If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. tad expensive but you know how much it is before booking and going. Daily special Beef Stew and Dumpling was very goodBretby Burger came in an irdinary white bun not Brioche as stated on the menu. Then we were told that there had been a problem with printing out the orders, but the food was now being prepared. This website is using a security service to protect itself from online attacks. Claim your listing for free to respond to reviews, update your profile and much more. We had considered a dessert but having spotted a piece of their lemon meringue came in at a hefty 4.29 we decided we'd give it a miss, stupidly priced,! the food we got was freshly made and tasty. 171. I tried mine and at first glance it looked ok, bit light on ham given the price, but ok. Then I discovered the fried eggs were cold, I let it go as I felt it was possible due to the fact the eggs had been served on top of the cold ham. Decaffeinated tea was easily available, at no extra cost. Not usually one to complain but poor service and poor portions. Lovely food in the restaurant. So, off I trundle and get the cutlery, which when I get back to the table we spot is actually filthy and covered in baked on food. Easter chicks in the pet section were adorable. In the meantime others round us were being served to the point that the couple on tge next table had their starter, main course and dessert and we are still waiting for our main ciurse to turn up. Wet & Brown Lettice leaf's. deal as we didn't see leaflet until ordered food and ended up paying 5 more for poor food. Tripadvisor performs checks on reviews. 19 Nov 2016 - 20 Nov 2016 Saturday, Sunday ; Contact. What Types of Materials are Ideal for a Greenhouse. Show open only . Service was wonderful. We waited a ridiculously long time for the food to arrive considering there was hardly anybody in there, When the food did arrive, it came without any cutlery, so I asked the lady who brought the food to our table for some, she directed me back to the counter to get it! Open until 6:00 PM (Show more) Mon-Sat. Tools located, plants chosen. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. just look out for our black pop up gazebo. To be fair, we were offered free drinks or a cake as compensation. Also we had a long wait at the checkouts.with our purchases Will be avoiding in the future. We noticed that many people who arrived after us had already had their food. No one at any time during our meal did anyone come to the table to check that everything was okay. Theres always a relaxed atmosphere while browsing but I have to say the last couple times Ive visited, there seems to be loud music playing from speakers where the ice rink normally is. After waitingat the entrance for a couple of minutes the food miraculously was ready and was instantly brought to the table. Lunch on Saturday luke warm. cafe/restaurant was fairly busy. Staunton Harold Nurseries and Garden Centre. Thank you for taking the time to review our Garden Centre Restaurant. Then we were asked what we had ordered, so obviously it wasn't already being prepared. During our meal a staff member came to the table, while we were still eating, to remove some advert for a musical event that lay on the table beneath the condiments and menus, knocked everything over as she did, which to be honest I thought was really quite ignorant and could/should have waited until after we'd finished and left! smashing re-vamped garden centre, visit it often and am very satisfied with the products. By continuing, you confirm that you accept: Address Bretby Lane, Burton upon Trent (Staffordshire) - Click to open the map. Ice skating was being thoroughly enjoyed by family groups. Annuals, biennials, perennials, alpines, bulbs, bedding plants, seeds, hanging baskets, house plants, indoor and outdoor plants; you name it, weve got it. Husband tried the special, cottage pie, cleared the plate! Buy Houseplants at The Plant Room in Richmond, Maximize Your Garden's Potential: The Ultimate Guide to Pruning in February, Why Hiring Is Easier Than Buying A Ladder Equipment Or Others Tools. Staff were lovely and friendly. My daughter says her burger is ok, but she asked me to taste her coleslaw as it didn't taste right, and to be fair it did look a very suspicious shade of grey, so she left that. Tel: 01283 . I like it that they have a play area for the kids. View this post on Instagram Instagram The garden centre features a Christmas lighting area. bretby garden centre burton-on-trent . All i can say to Planters restaurant is a thankyou for completely ruining my mothers day treat. The latte was one of the best I have had for some time. Click to reveal Ordered Ham, egg & chips. Service was wonderful. If you have any further feedback, we'd love to hear from you - our centre manager Mark Shaw is available on 01283 703355 or mark@plantersatbretby.com. Something went wrong, please try again later. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. It's great that there is an ice rink in the local area that anybody can go to. Not usually one to complain but poor service and poor portions. Wordfence is a security plugin installed on over 4 million WordPress sites. Ordered food. If the system detects something that potentially contradicts our. The ice facility, which officially opened on Saturday, November 11, is made of real ice through a lengthy process which takes organisers five days to complete. Find Garden Centres near Bretby, get reviews, directions, opening hours and payment details. Off I go again to get more cutlery. This is a nice garden centre let down by poor service in the restaurant / coffee shop. Hopefully, just a bad day. 8.29.128.254 She was so rude that I actually said that I was not prepared to stay on the phone and be insulted and called a liar and put the phone down. We'd have been far better off going to a Wetherspoons, that thought alone makes me shudder, but I'm confident it would have been an improvement. the guys are all fab when she goes up as she likes to pay for herself so no online booking needed just yet. 219 Reviews. Joe C, Marketing at Planters At Bretby, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC, Chesterfield Arms, Greene King Pub & Carvery. Tripadvisor performs checks on reviews. New menus, again, because there has been another price increase. Something went wrong, please try again later. Unfortunately not the best experience and would be very reluctant to spend that amount of money again when I am not even offered an apology. Tools located, plants chosen. Planters at Bretby Ticket Portal Home Branches My Account Search 0 Basket Home Visit our homepage; My Account Manage your details; FAQs Got a question? +44 1283 703355. 01283 703355 info@plantersatbretby.com https://www.plantersgc.com/ Rating Annuals, biennials, perennials, alpines, bulbs, bedding plants, seeds, hanging baskets, house plants, indoor and outdoor plants; you name it, we've got it. Called in on way back home and decided to have lunch. Unfortunately not the best experience and would be very reluctant to spend that amount of money again when I am not even offered an apology. The total bill came to 10.48. Then we were told that there had been a problem with printing out the orders, but the food was now being prepared. The attraction is expected to be as popular as ever, with families already showing an interest in trying their hand at skating. The salad was very uninspiring, with no dressing.Hopefully, just a bad day. Won't be revisiting.More, Went on a Sunday mid morning and ordered two bacon and sausage sandwiches was in the queue about 15 mins before my order was taken staff very slow on the till would make sense if someone did the till and another made the drinks wouldspeed the process a lot. Can a gluten free person get a good meal at this restaurant? Crockery all in good order; tea pits poured well. A 2019 highlight reel of the Christmas displays at Planters at Bretby Garden Centre in Bretby, Burton-upon-Trent. Bretby Lane BretbyBurton-On-Trent, DE15 0QS. no issues from us its a fab little confidence building rink she was falling on her bum on day one day 5 shes teaching herself tricks. Then we were told that there had been a problem with printing out the orders, but the food was now being prepared. We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. Nice garden centre. which when you placed on the base on your table identified where you were sitting , this worked very well. We'd have been far better off going to a Wetherspoons, that thought alone makes me shudder, but I'm confident it would have been an improvementMore, called in as we were staying locally (knights lodges) at lunch time. 2 photos. 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Popped in a few times for a cuppa and slice of cake, also good.More, Hi Maz, This is the version of our website addressed to speakers of English in the United States. You were given a tracking discwhich when you placed on the base on your table identified where you were sitting , this worked very well. Opening hours Reviews Monday09:00 - 18:00 Tuesday09:00 - 18:00 Wednesday09:00 - 18:00 Thursday09:00 - 18:00 Friday09:00 - 18:00 Saturday09:00 - 18:00 Sunday10:30 - 16:30 Are the opening hours incorrect? cake was expensive, what was left of what had been there, many empty uncleared plates and domes. And it's not just the ice rink attracting the crowds to the garden centre as Spotty and Blitzie the reindeer are on hand to put a smile on visitors' faces. Thank you.Decaffeinated tea was easily available, at no extra cost. I wish I hadnt seen them Please please please dont have them again as gorgeous as they are. We seemed to be waiting ages for the food. Its all very well saying that you should take up the issue at the time of it happening, I did and where did it get me insults and bad attitude, being told that I had nothing to complain about. even though the food, the service and the attitude completely wrecked my being taken out for Mothers Day lunch. Thank you for your review, we are disappointed to hear that you wasn't fully happy with your recent visit, and will feedback your comments to our team. Vegetables available limited - just got carrots with Cottage pie. Lovely garden centre in general with a gift shop worthy of a visit. stingy servings of coffee syrups - you can barely taste them." Nic. All seemed cheap food, with little thought to the preparation. The breakfast arrived without delay, I was sitting outside and being the furthest from the kitchen a temporary cover over the plate to preserve some heat might have been useful. We also like that we can bring our little yorkie with us . Their idea of service (given their prices) is woefully lacking, certain staff members need to remember their manners and until they up their game on quality they seriously need to reduce the prices they're charging (10 for Mac n cheese with bacon served with garlic bread???). Bretby, South Derbyshire Bretby is a village and civil parish in the south of Derbyshire, England, north of Swadlincote and east of Burton upon Trent, on the border between Derbyshire and Staffordshire. The latte was one of the best I have had for some time. with wet runny prawn sauce! (HTTP response code 503). Ice skating was being thoroughly enjoyed by family groups. I Love this garden centre but it really upset me to see the reindeer just lying there for visitors to look at them because its Christmas. They dont know how to serve coffee here or serve food properly. Mr Cresswell said: "It's not even December yet and we have already drummed up a lot of interest. 9:00 AM-6:00 PM; Sun. Open now Closes at 18:00 5.0 (1 Rating) Write a review . Won't be revisiting. Should have read previous Tripadvisor reviews. no issues from us its a fab little confidence building rink she was falling on her bum on day one day 5 shes teaching herself tricks. Access from your area has been temporarily limited for security reasons. During our meal a staff member came to the table, while we were still eating, to remove some advert for a musical event that lay on the table beneath the condiments and menus, knocked everything over as she did, which to be honest I thought was really quite ignorant and could/should have waited until after we'd finished and left! Finally someone came and asked whether we had been served we said no but then she had to retake our order. My grandsons meal was exactly the same (he had the roast beef too) after searching we finally found someone and sent the food back because it was cold. Only complaint was poor punctuation on menu,commas needed to sort list of fillings- very confusing! Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Planters at Tamworth & Bretby | Planters Garden Centres Ranked #18 of 30 Quick Bites in Burton upon Trent. Tagine had cool spots! Staff very helpful and welcoming. absolutely no issues yes its atad expensive but you know how much it is before booking and going. Then for a cup of tea. Felt sorry for people with children as you could tell people were getting very irritated and the restaurant was just filling up more and more with customers and with guess would be waiting a hell of a lot of time. It wasn't anything special to justify the fifty-minute wait, just two Tuna sandwiches. more details. couldn1t comment on the prices because i didnt pay. Not usually one to complain but poor service and poor portions.More, Popped in with my daughter for a late lunch, and rather wish we hadn't bothered. with wet runny prawn sauce! Staff seem happy for you to do this when they know full well deal is on for the whole of January and February 2023. Food was tasty but there was no apology for the wait,only being told Well we are busy. Map updates are paused. She was extremely rude, claiming that I should have rung to speak to the Manager (this confused me somewhat as she had said she was the Manager?? is yeoville, devon! The rink can cater for up to 60 people at one time and stewards are on hand to offer their expertise on skating and make sure everyone is safe. Planters At Bretby Bretby Lane, Burton upon Trent DE15 0QS, England +44 1283 703355 E-mail Improve this listing Ranked #16 of 30 Quick Bites in Burton upon Trent 216 Reviews Price range: $6 - $22 More restaurant details quietman482 Derby, United Kingdom 48 32 Reviewed October 2, 2018 via mobile So sad.. I can't deny that it is a great workout and I definitely worked up a good sweat while out on the ice. We waited a ridiculously long time for the food to arrive considering there was hardly anybody in there, When the food did arrive, it came without any cutlery, so I asked the lady who brought the food to our table for some, she directed me back to the counter to get it! 92 Bretby Lane, Bretby, Derbyshire, DE15 0QS . This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Then once the table was found, to have to queue up again in with those just wanting cups of tea/coffee and cakes to order our meals. Click to reveal When wefirst asked for an update, we were told that they were busy and there was a bit of a delay. Seasonal items available, including a huge range of LED scenes/vehicles. 2/2/2010. Bretby Lane, Burton upon Trent DE15 0QS, England. Thank you. Planters at Bretby Garden Centre, Bretby Lane , Burton upon Trent, DE15 0QS. So, while I agree they did what they could to put my meal right, the bottom line is it shouldn't have needed to be put right. Staff seem happy for you to do this when they know full well deal is on for the whole of January and February 2023. My daughter says her burger is ok, but she asked me to taste her coleslaw as it didn't taste right, and to be fair it did look a very suspicious shade of grey, so she left that. We are very sorry to hear your breakfast experience was less than perfect.We would love to resolve this situation and hear a little bit more about your visit. Also watch out for 2 meals for 15.99deal as we didn't see leaflet until ordered food and ended up paying 5 more for poor food. We really want to keep the ice in as good a condition as possible. commas needed to sort list of fillings- very confusing! 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My husband was disgusted with the standard of the breakfast. told Well we are busy. Staff very helpful and welcoming. I am not a great ice skater, having only been a handful of times in my life. 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