How do I become part of the lawsuit? Consumers who had purchased affected refrigerators before a certain date were generally eligible, while those who purchased after that date were not. For a free consultation, kindly get in touch with our office. She later noticed the refrigerator wasn't keeping a chilly temperature, according to the lawsuit. The ice maker has not functioned properly since day one with a frozen ice sheet that sits at the bottom of the ice bin. The lawsuit claims that the Samsung refrigerators have been recalled multiple times, but have not been adequately repaired. Samsung has installed two ice makers and admits the problem will never be fixed, unless they deliver me a new refrigerator. I have a bad refrigerator also, Hi, have you been able to find out how to join the suit? They are looking for damages covering lost/spoiled food . While the lawsuit is still in its early stages, the company has a great record of resolving customer disputes. Reasons Why You Should Choose a Motorcycle Accident Lawyer After a Collision, Parental Awareness of Common Playground Injuries. "People have been eating foods, getting sick, then realize it was the refrigerator," O'Shea told the station. Same icemaker issues mentioned by everyone else after about 2 1/2 years. I have model RF28R7351SG/AA but it has the same model icemaker. Maybe weve been fortunate, but, so far, Samsungs regional tech service has repaired or replaced the ice maker in each instance. Its annoying. "Our commitment to ensuring product quality and safety for all of our customers is our top priority," the company said in a statement to CBS MoneyWatch. Compensation may include reimbursement for out-of-pocket expenses such as repairs, replacements, or lost food, as well as other forms of compensation such as extended warranties or rebates. 2 men found drugged after leaving NYC gay bars were killed, medical examiner says, More than 161,000 pounds of Skippy peanut butter recalled, NYC police want shoppers to remove masks before entering stores, One way to fix Social Security? The replacement refrigerator cost us, an elderly couple on a fixed income, $3,000 when there should be plenty of years left!! Our unit is Can I get some money to replace my refrigerator that has never worked. Owners of these appliances have been unhappy with ice maker issues like ice maker failure and ineffective ice output as a result. Discovered huge amounts of water pouring out of the refrigerator. Bought at Lowes and they hang up on us as does the Samsung phone numbers. Had we known this was an issue we would never have began the lease. Hope you will join me for all your Samsung and Tech Reviews and recommendations. Its important for consumers to review the settlement terms and eligibility criteria to determine whether they may be eligible for compensation. TYIA. To Date I have Spent $800 on Repairs to Appliance Repair Companies Replacing Circuit Boards and other Parts. It appears you forgot to include your location in the title or body of your post. The class action claims that Samsung refrigerators have a defect in their ice tray. In a class-action lawsuit, customers of Samsung have sued the electronics business, saying that certain of the companys refrigerators do not keep food cold enough. Thats a rhetorical question.. my model rf26hfendww has a recurring problem such that it apparenly freezes up then does not maintain refer cooling or freezer temperature. Consumers can troubleshoot common problems such as cooling issues or ice maker problems by referring to the owners manual or contacting Samsung customer support. The refrigerator will stop cooling if a circuit board malfunctions, and you can hear a clicking noise. We have had to take everything our of the appliance many time, and use a hair dryer to thaw the ice at the back of the frig to try to keep the ice-maker in the door working. I bought the refrigerator last year and its just out of warranty and Im just now finding about the class action suit. Overall, the settlement provided significant relief to consumers who had purchased defective Samsung refrigerators. I am also a samsung refrigerator owner who has had problems. MY SON, MY DAUGHTER AND I ALL HAVE SAME SAMSUNG REFRIGERATOR AND WE ALL HAVE SAME PROBLEMICE MAKER FREEZES UP AND NO LONGER WORKSTHE REFRIGERATOR BUILDS UP ICE IN BACK OF REFRIGERATOR AND LEAKS WATER OUT THE BOTTOM UNDER DRAWER.I HAVE HAD A REPAIRMAN COME TWICE.AND CHARGED ME ALOT JUST TO USE A HAIR DRYER TO UNFREEZE THE ICE COMPARTMENT..HE REPLACED SOMETHING IN BACK OF INSIDE AND CHARGED ME LIKE 150.00 THEN IT KEPT HAPPENING AND ANOTHER REPAIRMAN WANTED 500.00 TO REPLACE INSIDE BACK OF REFRIGERATOR..NEVER NEVER AGAIN AM I BUYING A SAMSUNG AND FEEL BAD MY 2 KIDS WHO GOT HOUSES OF THEIR OWN ARE HAVING SAME EXACT PROBLEMSMY SON WENT OUT AND BOUGHT JUST AN ICE MAKER SO THEY COULD HAVE ICE. Do they have a lawsuit pending against them. When everything is said and done, you wont know how much money youll receive, but any prizes will be far more than your budget. We have defrosted the ice maker multiple times. Please and thank you. These include a class action lawsuit in response to a data breach in July of this year, a proposed class action lawsuit alleging violations of the Biometric Information Privacy Act (BIPA), a class action alleging false advertising of Galaxy S21 storage capacity, and a penalty for misleading claims regarding the water-resistance of seven Galaxy phones. I have a 2019 Samsung refrigerator. This became very annoying and frankly should not be a problem on a refrigerator that cost us $4000+! We have now given up on thawing it out and now we purchase ice to have cold beverages. Im sure there is an ice problem as I cant even get my deli tray to open, appears to be frozen shut. The new security IC solution integrates a fingerprint sensor, Secure Element, and Secure Processor on one chip. Im surprised we havent been sick from the temperatures not staying as cold as it should. 2022 CBS Interactive Inc. All Rights Reserved. To join the class action lawsuit, you must complete the form on one of the open lawsuit investigation pages below. A class action lawsuit claiming to represent all Samsung ice makers claims that more than 20 models are flawed. I was outside watering my garden for approximately 15 minutes a week ago. You might be surprised. It appears the Class Action (of which I knew nothing) has caused Samsung to snap to but only IF they are called directly. No more Samsung fridge for us. SAMSUNG ILLINOIS CLASS ACTION LAWSUIT: JOIN NOW, 2. Please add me to the class action lawsuit. Your email address will not be published. in order to use, we need to defrost at least every 2 weeks. At issue is a line of refrigerators Samsung sells to American customers, which have double French doors and a bottom freezer, range from $1,000 to $3,000 each and come with a one-year warranty, attorneys said in court documents. The lawsuit has become an important warning for other companies and will help consumers get their money back. I didnt even realize the problems I was having were common until just recently. We COMPLETELY furnished our home with all new Samsung appliances, what a mistake. Pull-out drawers for the freezer compartment. I purchased a Samsung Refrigerator in 2015 and the icemaker has been changed twice. We are having problems with our samsung ice maker. Cooling problems yes, lost meat yes. You have to unplug the refrigerator from the power source and wait for about 20 minutes. The two consumers paid a premium for energy-efficient fridges, but the ice maker stopped working, and the drawers leaked water. I have a 5 door 2015 model RF28JBEDBSG purchased in 2016. Does anyone have any insight on what we can do? Check out the latest Samsung class action lawsuit updates and settlement news to discover if there are any potential Samsung lawsuits you can join. Did you find out how to sign up for the Samsung lawsuit? How can I be part of this suite? So, I set it to 37o and am gearing up to remove and clean and then spray disinfectant on the walls before I reload it. Luckily we did, as I have had the ice maker replaced 4 times and still have the same problem with soft ice, constant drip and or not making ice at all because of ice buildup in the unit itself. We just found out about this lawsuit this month from a appliance service man. You might be qualified to join a class action lawsuit against Samsung if you bought a Samsung product in Illinois within the last four years. The plaintiffs have been filing a class-action lawsuit against Samsung for the past decade. The latest, Read More The Samsung Galaxy S23 leaked colors: Sneak peek!Continue, Samsung Electronics Co., Ltd.today introduced its One UI Watch user experience at Mobile World Congress (MWC) today. It has French doors and a bottom ice maker that still works but it is very clear Samsung continues to pass their problem ice makers on to us. You could want to drain the drain if the steam isnt going through it adequately. Even though the manufacturer and its retailers were aware of the problem, they did not do anything to fix it. The company actually told me they are not responsible for any icemaker problems and cannot fix them. This refrigerator,freezer has given us problems ever since we brought it home. Hundreds of Central Florida families say they are fed up with their Samsung refrigerators and despite all the problems, there is no recall insight. We have to defrost the ice maker ever 2 weeks or so . The same problem has occurred to the opposite site of the rear window. We have a Samsung RF28HMEDBSAR/AA unit, and it has done what is stated here since the day we got it? I just noticed there was one, and I thought it was only my fridge that had that problem. I havent been able to figure out how to join either. The temperature-related lawsuit is separate from the hundreds of complaints consumers have voiced online about the ice maker in other models of Samsung refrigerators. Electronics giant Samsung is facing a class-action lawsuit from customers who say some of the company's refrigerators don't keep their food cold enough. The plaintiffs contend that Samsung was aware of the flaws in its refrigerator models but chose not to inform customers. And now, these cases are on trial stage in the court, as per the latest info. Ive more than paid for that refrigerator just in ice. The group's moderator, Tom O'Shea of Ohio, told CBS affiliate WTKR that he's trying to help people get refunds for their purchase. Not only did the refrigerator default the microwave did also. So, I gave up and decided to call Samsung directly. Weve have numerous problems with the drawers opening & closing and also the water/ice dispenser is full of mildew. We are not paying for a service that is due to a faulty product! Your help would be appreciated. You spend almost $4000. Consumers who had suffered significant losses as a result of the defects in their refrigerators, such as the loss of expensive food or the need to purchase a new refrigerator, were also eligible for additional compensation. In the meantime, the class action has been filed in Virginia, where the company has to fix the problems. So i paid a technician to remove the ice. Click here for more details. I said it is because of the ice maker why is it not covered? i want to sign up for the law suit on the ice maker. The Samsung Refrigerator Class Action Lawsuit was settled in March 2021, with Samsung agreeing to compensate consumers who had purchased defective refrigerators. The case also serves as a warning to other manufacturers. Its important to note that eligibility for compensation also depended on the timing of the purchase. Could you please tell me who you contacted at Samsung to have it looked at? Cant control anything tech said the fan was broke and it would cost a lot if we could get the part. I have a 12 year old fridge, Samsung French door model with the pull out freezer on the bottom. I am having the same problems as described above with a Samsung refrigerator purchased in 2018. We are fed up and are in the process of getting a new fridge. When you pay that much to have the ice maker and it doesnt work, that is totally unacceptable!! I wish I had never bought Samsung kitchen appliances. We have a 10-year old fridge. It has been repaired at least four times and the last tech told me he would see me in 3 months. A class-action lawsuit filed against Samsung Electronics America Inc. claims that the defective ice tray in a Samsung refrigerator causes numerous problems, including leaks and slush.
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